TERMS & CONDITIONS
We have created this website for your use and enjoyment. By accessing or using this website, you agree to the terms of use of our website, which are set out below. The Terms of Use include our legal disclaimer and our privacy policy, and any other terms or conditions on this website.
We may change the Terms of Use at our discretion and without notice. A version of the current Terms of Use will always be available on this website as they are changed. By continuing to use our website you accept the Terms of Use as they apply from time to time. A copy of our current Terms of Use is displayed on our website at all times. This legal disclaimer is in no way limited or altered by any other terms or conditions on this website.
Terms of Use- You and Your means the user of the Lido Hair and Beauty Pty Ltd website
- Our, Us and We means the Lido Hair and Beauty Pty Ltd
- Your access to and use of the Lido Hair and Beauty Pty Ltd website is subject to these terms, our security policy and privacy policy
- The policies on this web site apply to this website which is operated by Lido Hair and Beauty Pty Ltd, under the domain name www.lidohairandbeauty.com.au and other associated Lido Hair and Beauty Pty Ltd websites and online stores
- These policies may also apply to services offered by Lido Hair and Beauty Pty Ltd on websites hosted by third parties. If so, express reference to these policies will be made on those websites
- As the Lido Hair and Beauty Pty Ltd website develops and as technology evolves, Lido Hair and Beauty Pty Ltd will continue striving to provide you with better and more customised services and with a more effective website. Lido Hair and Beauty Pty Ltd encourage you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time
All prices quoted on the Lido Hair and Beauty Pty Ltd web site are quoted in Australian Dollars and are inclusive of GST except where stated.
You must use the www.lidohairandbeauty.com.au in accordance with the Terms of Use.
What you must not doYou must not:
- Use Lido Hair and Beauty Pty Ltd for any activities, or post or transmit to or via www.lidohairandbeauty.com.au any information or materials, which breach any laws or regulations, infringe a third party's rights or privacy, or are contrary to any relevant standards or codes
- Use this website in a way, or post to or transmit to or via www.lidohairandbeauty.com.au any material, which interferes with other users or defames, harasses, threatens, menaces or offends any person or which inhibits any other user from using or enjoying www.lidohairandbeauty.com.au
- Use this website to send unsolicited commercial or bulk electronic mail messages to anyone
- Make any fraudulent or speculative enquiries, bookings, reservations or requests using this website
- Use another's Member ID or name without permission
- Provide false information when registering or changing your registration details
- Impersonate another person when using this website
- Post to or transmit to or via www.lidohairandbeauty.com.au any obscene, indecent, inflammatory or pornographic material or material that could give rise to civil or criminal proceedings
- Tamper with, hinder the operation of or make unauthorised modifications to the website
- Knowingly transmit any virus or other disabling feature to or via the website; and
- Attempt any of the above acts or permit another person to do any of the above acts
Frequently Asked Questions
Please read through our list of Frequently Asked Questions, and if you don't find the answer you're looking for, please don't hesitate to contact us via the form at the end of this page.
How do I return faulty or unwanted items?
Unfortunately we cannot offer a refund or exchange on items if you have simply changed your mind, but for further information please refer to our Returns Policy.
How long will my item take to arrive?
For a full run-down on the shipping and delivery process, please refer to our Delivery Information page.
If you do not find the answer to your question above, or need further assistance, please fill out the enquiry form on our Contact Us page and one of our helpful team will contact you shortly.
Delivery Information
Where stock is immediately available all orders placed before 3pm (AEST) Monday to Friday, will be dispatched on the same day. Orders placed after this time will be dispatched the following working day. A shipping confirmation email will be sent to you as soon as your order leaves our premises.
- We charge a flat shipping fee of $15.10 (1-2kg) throughout Australia
- Orders will be delivered in approximately 3-5 working days
- To guarantee safe delivery of your items, we recommend your parcel is sent to your place of business as items are typically delivered between 9am - 5pm
- Please ensure you provide your correct and complete address, including a company name where necessary, and a contact telephone number
If you have any further enquiries regarding our returns policy please email us at
Returns Policy
- All items must be returned within 14 days of original order being placed with a note stating a description of the fault, damage or problem with the item(s)
- Items must be returned unopened, and with original packaging intact where applicable
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All items must be returned via registered post to the following address:
Lido Hair and Beauty Pty Ltd
143a Ninth Street
Mildura Vic 3500 - The postage cost of the returned item(s) shall be credited against your next purchase provided that the returned item(s) is a described
- Online purchase returns are unable to be processed through any other retail outlet/s
- If at any time an incorrect item is received by you, this item can be returned to us COD by return post
If you have any further enquiries regarding our returns policy please email us at
Privacy Policy
Lido Hair and Beauty Pty Ltd is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you.
The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have. This policy applies only to Lido Hair and Beauty Pty Ltd and not to other companies' or organisations' websites to which Lido Hair and Beauty Pty Ltd is linked.
Collection of informationInformation is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
Lido Hair and Beauty Pty Ltd collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us.
The second type of information that Lido Hair and Beauty Pty Ltd collects is personal information. Lido Hair and Beauty Pty Ltd will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, Lido Hair and Beauty Pty Ltd can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.
How much of your personal information that you choose to disclose to Lido Hair and Beauty Pty Ltd is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.
Use of anonymous informationLido Hair and Beauty Pty Ltd automatically gathers anonymous information to monitor the use of our website, like the numbers and frequency of visitors to Lido Hair and Beauty Pty Ltd.com.au. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve it to assure that it is as appealing as we can make it for as many users as possible. Lido Hair and Beauty Pty Ltd may publish or provide this aggregate data to other people.
Use of personal informationLido Hair and Beauty Pty Ltd will only use the personal information you have chosen to provide us for the purpose for which you provided it. Lido Hair and Beauty Pty Ltd will not use it for any other purpose without your consent.
DisclosureThere will be occasions where it will be necessary for Lido Hair and Beauty Pty Ltd to disclose your personal information to third parties. Lido Hair and Beauty Pty Ltd may be required by law to disclose the information, or Lido Hair and Beauty Pty Ltd may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online, Lido Hair and Beauty Pty Ltd will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside Lido Hair and Beauty Pty Ltd unless you have authorised us to do so.
No sale of personal informationUnder no circumstances will Lido Hair and Beauty Pty Ltd sell or receive payment for licensing or disclosing your personal information.
SecurityLido Hair and Beauty Pty Ltd operates secure data networks that are designed to protect your privacy and security.
Complaints about privacyIf you have any complaints relating to online privacy issues on our website, please notify
Changes to Lido Hair and Beauty Pty Ltd's Privacy PolicyIf we decide to change the Lido Hair and Beauty Pty Ltd Privacy Policy, we will post those changes here.